AI Agents
Connect your OpenAI key and let LoopChat answer open-ended questions in your business's tone, inside the hours you set, and hand over to a human the moment it matters.
The agent can call configured actions mid-conversation, not just talk, so it can act on what the customer is asking for.
Replies are grounded in the business context you give it, not a generic internet answer.
Runs inside the hours you set and stays quiet outside them, no 3am replies from a bot.
Any AI conversation can be taken over by a teammate mid-thread, with full history intact.
Every AI conversation is visible to your whole team, not locked in a separate AI tab.
When the context you have given it does not cover a question, it says so instead of inventing an answer.
The assistant answers from the context you give it, so replies stay accurate about your pricing, your stock and your policies. When it does not know, it says so and passes the chat to your team instead of inventing an answer.
Every AI conversation lands in the same shared inbox as the rest. An agent can take over mid-thread, add a private note, assign the chat to a colleague, and the customer never notices a handover happened.
AI replies sit alongside keyword replies and guided bot flows. Use flows for the routine, structured paths, and let the AI absorb everything that does not fit a script.
Bring your own key so usage and cost stay under your control.
Add the business knowledge you want it to answer from: pricing, policies, stock.
The agent stays inside the business hours you configure, and silent outside them.
A teammate can take over mid-thread in one click, with the full history intact.
FAQ
It answers from the context you provide. Where that context does not cover a question, it says so and the thread goes to your team instead of guessing.
Yes. It can call configured tools mid-conversation, so it can act on a request rather than only describing what you could do.
You connect your own OpenAI key, so usage is billed to you directly at OpenAI's rates. LoopChat does not mark it up.
Free plan · Official API · Live in under a day.